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Privacy Policy

HEISENER ELECTRONICS LIMITED (HEREINAFTER REFERRED TO AS "WE", "US" OR "THE COMPANY") TAKES YOUR PRIVACY AND PERSONAL DATA PROTECTION VERY SERIOUSLY. We comply with the European Union's General Data Protection Regulation (GDPR) and related laws to ensure that your personal data is appropriately protected during collection, storage and use.


1. Data Collected
We collect and process the following types of personal data:

Name, contact details (e.g. email address, phone number)
Payment information (e.g. credit card, bank account information)
Log data of the use of the website (e.g. IP address, browser type, access times)
Transaction and purchase history


2. Use of Data
We collect your data in order to:

Complete order processing
To improve our services
Send you order-related notices or promotions (if you have consented to this)


3. Data Sharing
We do not sell your personal data to third parties, but may share it with our service providers in order to provide services (e.g., payment processing, logistics companies, etc.). All data sharing is GDPR compliant and appropriate data processing agreements are signed.


4. Data Security
We take all reasonable technical and organisational measures to protect your personal data from unauthorized access, modification or loss.


5. Your Rights
Under the GDPR, you have the following rights:

Access to your personal data
Correction or deletion of your personal data
Restrict the processing of your personal data
Right to data portability
To exercise your rights, please contact us by email at [email protected].